Get in touch. We're here to help!
At Flow by Nico, your satisfaction is our top priority. We encourage you to reach out with any questions, concerns or feedback, as our dedicated team is always eager to assist you. Whether you need help with product inquiries or simply want to share your experience with us, we're just one message away and please review our FAQs below in case we're able to answer your question immediately.
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Frequently Asked Questions
What products do you offer?
What products do you offer?
We offer custom art inspired tote bags, notebooks, phone cases, and branded merchandise featuring our Flow by Nico logo, including hats and t-shirts. Our products offer style without compromising quality, ensuring unique, long-lasting designs.
How long will it take to receive my order?
How long will it take to receive my order?
Orders usually take around 2-3 weeks to be delivered. We’ll keep you updated every step of the way!
Where do you ship?
Where do you ship?
We ship worldwide! No matter where you're located, you can enjoy Flow by Nico products. Shipping times and rates may vary depending on your location, and all orders are processed with care to ensure safe delivery.
Can I order custom products for my company?
Can I order custom products for my company?
Yes! I can create a brand-new painting in your brand colors and style of choice, turning it into any product you wish. The minimum order quantity is 25. My most popular custom corporate products are notebooks that business give away as client gifts. Contact me at flowbynico@gmail.com for inquiries.
Can I customize my own product?
Can I customize my own product?
Yes, but customizations are only available with a minimum order quantity of 25.
What is your return policy?
What is your return policy?
Because all products are made to order, we don’t accept returns or exchanges for wrong orders or change of mind. If your item arrives damaged or with a manufacturing error, contact us within 30 days with photos for a free replacement or refund.